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Running a business

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How to confuse your customers
Like buying insurance, my new TV has seen me flummoxed, bamboozled and stuck more times than a footballer in a maths exam. Do your clients feel the same?
10/12/2012

Employers’ liability insurance and Christmas workers
You have a duty to protect temporary staff in the same way as permanent employees. Don't, and you could find seasonal goodwill in short supply.
15/11/2012

Business continuity: are you prepared?
Business continuity means making sure your business can continue trading even in adverse circumstances. So why do so many SMEs have no plan B?
15/05/2012

Business storage and effective archiving
According to crime figures from the Guardian, burglaries are already up 14% on 2011 so security is a key concern and investing in a good quality alarm system is a sensible idea.
01/05/2012

The value of service
What’s more important to you and your business? Getting customers through the door? Or looking after them once they’re with you?
14/03/2012

IR35: how to keep out of the line of fire
IR35 and HMRC. Do you know what's what? Here's how to make sure you're the right side of the line – and stay there.
15/02/2012

How to do business risk management
Risk management is an essential part of running a successful business. All you need to know is where to start. Like here, for example...
24/01/2012

How to manage winter workplace disruption
But, for employers at least, the weather isn’t the only bringer of winter woes. Colds, ‘flu and other illnesses tend to rear their ugly heads at this time of year, and holiday requests for the festive season can empty a small business of its staff.
14/12/2011

The disadvantages of subcontracting your work
Thinking of using freelancers? Find out about the disadvantages of subcontracting your work and get tips on how to avoid being blamed for others' mistakes.
23/11/2011

Why you should keep your insurance broker updated
Changing address, increasing turnover, new business activities, a new company name and increasing your level of cover all have ramifications.
14/09/2011

Why client sign off matters
It’s a good idea to be aware of what client sign off means, why it makes good business sense to get it and how you can make sure you do.
23/03/2011

What the OSHCR means for health & safety consultants
The OSHCR asks members to meet various minimum entry criteria - including having professional indemnity (PI) insurance. Here's what you need to know.
23/02/2011