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Insurance explained

How does a broker help with insurance claims?

Why should you use a broker? You'll find out when you need help with insurance claims. Here's why they're the difference between a claim being paid or not.

Do sole traders need employers’ liability insurance?

Knowing exactly what sole trader insurance you need can be confusing. Do you need employers' liability insurance? Find out here.

What legionella assessments mean for your professional indemnity insurance

Many estate & letting agents don't realise their professional indemnity doesn't cover them for doing a legionella assessment. Here's what you need to know.

Why insurance for online retailers is a good buy

What makes insurance for online retailers a good buy? Probably the fact it helps to keep your virtual shop open all hours. Here's how...

10 ways to help get your business insurance claim paid

Your insurer decides whether to pay a claim. So it's worth keeping them happy. Here's 10 top tips to help ensure you get your business insurance claim paid.

Why are PI claims sometimes refused?

There are several reasons insurers sometimes turn down professional indemnity (PI) claims. Our claims specialist, Jane Aldous, explains why.

What your insurance broker needs to know

What does your insurance broker need to know about your business? And why? Nina, one of our account executives, tells you all about it.

More insurance terminology for beginners

Further confusing insurance terminology well and truly busted. Endorsement? Deductible? Indemnity? These terms and more explained - simply.

How to get your property claim paid in full

Underinsure your contents & kit, and the 'average rule' means your insurer might not pay all your property claim. Here's what it means and how to avoid it.

Travel agent or tour operator? Why it matters for your insurance

Odd question perhaps, but which one are you? Travel agent or tour operator? And why does it make a difference to your insurance? All explained here.

How to choose an insurance broker: 4 key questions to ask

Here's a handy list of the key things to think about when you choose an insurance broker. Also, why getting the right broker for your business is crucial.

US contracts and professional indemnity insurance

Not all professional indemnity insurance policies cover US and Canadian contracts. Here's our advice for making sure you don't get caught out.