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Advice, News & Know-how

Small business advice

Here's where we lift the lid on insurance and explain it all simply.

There's essential help with how best to protect your business or not-for-profit. Plus, useful advice on running your organisation and life as a freelancer.

Top 6 business insurance questions
Struggling to get to grips with business insurance? You're not the only one. Here are six questions we're asked often – and their answers.
06/11/2013

D&O insurance: why you need it
We dug around and found some examples of claims against directors and their companies. Better hope these directors had D&O insurance.
16/05/2013

Should I get directors’ and officers’ insurance?
We're not going to beat about the bush here. If you're a business owner or boss, you definitely don't need directors' and officers' insurance. Here's why:
08/05/2013

What do insurance companies do?
Part of what insurance companies do is take the financial hit if something goes wrong for their customers. But it's far more complicated than that...
28/02/2013

What does an insurance broker do?
Insurance can be a bit of a minefield, right? What does an insurance broker actually do? Turns out, some pretty great stuff.
13/02/2013

What your insurer wants (and why it matters)
Knowing what your insurer wants gives you the inside track and helps get you the right insurance at the right price.
17/01/2013

How to dismiss an employee fairly
As with most things, there's a right and a wrong way to fire people. Here's how to dismiss an employee fairly, and why getting it wrong can cost you dear.
10/01/2013

How to confuse your customers
Like buying insurance, my new TV has seen me flummoxed, bamboozled and stuck more times than a footballer in a maths exam. Do your clients feel the same?
10/12/2012

Employers’ liability insurance and Christmas workers
You have a duty to protect temporary staff in the same way as permanent employees. Don't, and you could find seasonal goodwill in short supply.
15/11/2012

Is the HMRC business entity test just scaremongering?
Is the HMRC business entity test a means to convince contractors their work is subject to IR35 and bag more revenue for the Treasury?
31/05/2012

Business continuity: are you prepared?
Business continuity means making sure your business can continue trading even in adverse circumstances. So why do so many SMEs have no plan B?
15/05/2012

The value of service
What’s more important to you and your business? Getting customers through the door? Or looking after them once they’re with you?
14/03/2012